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Frequently Asked Questions
We accept Visa, Mastercard, American Express, and UnionPay debit and credit cards. We also offer Afterpay.
It depends on where you are. We will send out all orders (excluding bulky items) within 5 business days. Transit time is typically 3-5 days to capital cities and 4-10 days to regional areas.
Yes, we offer Click and Collect! Simply select the "Click and Collect" option at checkout. Your order will be available for pickup in Davistown, NSW 2251. The exact address will be provided after your purchase is confirmed, and collection is available by appointment.
Yes, you can view our collection by appointment in Davistown, NSW 2251. As we are an online business and not a traditional store, in-person browsing is not available. However, if you'd like to see specific pieces before making a purchase, simply let us know in advance which items you're interested and we’ll be happy to arrange a private viewing for you.
Yes! We’re happy to provide videos of our pieces upon request. Simply let us know which items you’re interested in, and we’ll send you a detailed video showcasing them.
We offer FREE shipping of bulky items to the Central Coast, and $50 to Sydney and Newcastle. We deliver these items personally, usually in the early morning.
If you live outside these areas, we use trusted third-party courier partners. Please contact us for a delivery quote.
Please reach out to us at info@pipandorange.com.au or via our contact form for any technical issues. We will always do our best to help!
We are always open to collaborations. Please direct all enquiries to info@pipandorange.com.au.
We love collaborating with stylists, photographers, and brands who wish to feature our products. Please reach out to info@pipandorange.com.au.
Yes! We ship to all states across Australia.
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Still have unanswered questions? Please reach out and we will respond ASAP.